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SHOPPING GUIDE

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1. How to buy:

Internet Order

  1. Browse the product catalog to choose the product and quantity you want to buy, and then click "新增到購物車中".

  2. Please review the purchasing items and quantities in the Cart. To confirm the information, please click "結賬"

  3. Please fill-in the delivery information such as contact person, contact number, shipment address, email and so on.

  4. Please double check all the information in checkout. If it’s correct, please click “購買” and select payment method via PayPal.

  5. Settle payment

  6. We will send you order confirmation by e-mail and arrange delivery after payment has been received

*Should you have any problem about online ordering process, please contact us at 852-3749 1226 or email to info@ibsmarketing.com.hk.

 

Walk in Order

Please contact us at 852-3749 1226 or email to info@ibsmarketing.com.hk

 

2. Payment method:

PayPal

Settle the payment by credit card or transfer amount via PayPal

 

3. Delivery:

    Delivery Fee:

       Purchased amount: (after discount)

       HKD $500 or above       FREE

       Below HKD $500            HKD $60

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  1. We shall only accept orders for delivery within the Hong Kong Special Administrative Region (“Hong Kong”)

  2. We decide different delivery service company according to the shipping address in the order form.

  3. Products will be arranged to send out within three wording days (not include Saturday, Sunday, Hong Kong Bank Holiday and Hong Kong Public Holiday) after confirmation letter is sent.

  4. Additional shipping costs will be charged for remote areas. (Please check with us)

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4. RETURN & EXCHANGE:

  1. Please submit the return or exchange request by email to info@ibsmarketing.com.hk within 7 days from the date of its delivery at the Delivery Address

  2. Please send us your personal information, contact method, the reasons and details of product return or exchange. If your request is accepted, please come to our office for product return or exchange.

  3. The product, accessories and packages; documents like invoices, operation manual and other documents will be required for the return/refund process. If customers are not able to provide the mentioned documents, return/refund may be rejected.

  4. Only one return/exchange will be accepted for one purchase.

  5. In case of any dispute in relation to the application, IBS Marketing Co. Ltd.’s decision shall be final and conclusive.

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